Several options are available for paying your Ohio and/or school district income tax. For general payment questions call us toll-free at 1-800-282-1780 (1-800-750-0750 for persons who use text telephones (TTYs) or adaptive telephone equipment).
If you are remitting for both Ohio and school district income taxes, you must remit each payment as a separate transaction.
Note: Payments made online may not immediately reflect on your Online Services dashboard. Please allow 2-3 business days for the payment made to be applied to your outstanding liability.
The Department is not authorized to set up payment plans. However, you may submit partial payments toward any outstanding liability including interest and penalties. Such payments will not stop the Department's billing process, or collection attempts by the Ohio Attorney General's Office.
Note: This page is only for making payments toward individual state and school district income taxes. To make a payment for a business tax, visit our online services for business page.
Whether you file your returns electronically or by paper, you can pay by electronic check via the Department's Online Services (registration is required) or by using the Department’s NEW! Guest Payment Service (no registration is required). These payment methods withdraw funds directly from your checking or savings account. There is no fee for using this payment method. Generally, your payment will be withdrawn within 24 hours of the date you choose for payment. You must ensure that the funds are in your account and available on the date you choose. The payment will show on your bank statement as "STATE OF OHIO". You can delay payment until the date the liability is due.
See the FAQs under the "Income - Online Services (I-File/ePayment/eStatement)" for more information on using Online Services.
Credit or Debit Card
You can pay using a debit or credit card online by visiting ACI Payments, Inc. or calling 1-800-272-9829. You may also use the Online Services portal to pay using a credit\debit card. You will be redirected to the ACI Payments, Inc. website. This payment method charges your credit card (Discover, Visa, MasterCard or American Express).
Note: When using this method to make a payment, you will be provided a confirmation number. Keep this number with your tax records.
ACI Payments, Inc. charges a convenience fee equal to 2.5% of your payment or $1, whichever is greater. The state of Ohio does not receive any of this fee. The payment will appear on your credit card statement as two separate entries:
1. The payment itself AND
2. The ACI Payments, Inc. convenience fee.
Payment Post Date
Your payment will be effective the date you authorize it. You cannot future date a credit card payment. If you later reverse the transaction, you may be subject to penalties, interest, and other fees.
Information Needed when Paying via ACI Payments, Inc.
Please have the following information available:
- The Ohio jurisdiction code: 6446;
- Your SSN and your spouse's SSN (if making a joint payment);
- The tax year of your payment;
- Your credit or debit card number, CVV (card verification number) and expiration date; AND
- The school district number (if making a school district income tax payment).
Making a Credit or Debit Payment via Telephone
When you call ACI Payments, Inc.:
- First, when prompted, enter "2".
- Second, when prompted, enter "6446#".
- Third, verify the information. If correct, enter "1".
- Fourth, when prompted, enter "1" if making an income tax payment or "2" if making a school district income tax payment.
You will then be prompted to enter your payment information.
For Problems with your Payment
Call ACI Payments, Inc. at 1-866-621-4109.