The resources on this page are for individuals looking to contact the Department, locate answers to frequently asked questions, check the status of their refund, report suspected fraud, and other services provided by the Department.
In accordance with Governor DeWine’s Executive Order 2020-01D declaring a State of Emergency in Ohio on March 9, 2020, the Department’s Walk-In Center will be available by appointment only beginning March 12, 2020 until the Governor lifts his Emergency Declaration. To make an appointment, please call 855-728-1055 during normal business hours (8:00 a.m. to 5:00 p.m., Monday through Friday) or email us.
Department representatives continue to provide customer service by email and phone, Monday through Friday, 8:00 a.m. – 5:00 p.m. Please be aware that response and hold times may be slightly longer than usual.