We're here to help!  Taxpayer Services is located at 4485 Northland Ridge Blvd., Columbus, OH 43229. Our hours of operation are 8:00 a.m. to 5:00 p.m. Monday through Friday.
 

• Our agents are available through email at Email Us
• Low call volume from 8:00 a.m. - 10:00 a.m.
• The Walk-In Center is available for taxpayers who may not have access to a computer to file and pay their Ohio taxes electronically. Each workstation is equipped with a computer, printer and telephone to facilitate a self-service approach. If a taxpayer needs assistance to complete their tax filing transactions or have their questions answered, the taxpayer can call and speak to one of our representatives.
• Backpack Policy

Please be aware that volume can be high during peak tax filing season.