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In accordance with Governor DeWine’s Executive Order 2020-01D declaring a State of Emergency in Ohio on March 9, 2020, the Department’s Walk-In Center will be available by appointment only beginning March 12, 2020 until the Governor lifts his Emergency Declaration. To make an appointment, please call 855-728-1055 during normal business hours (8:00 a.m. to 5:00 p.m., Monday through Friday) or email us.

Department representatives continue to provide customer service by email and phone, Monday through Friday, 8:00 a.m. – 5:00 p.m.  Please be aware that response and hold times may be slightly longer than usual.

Contact Us / For Help With:

  • Individual income tax - call 1-800-282-1780
  • Business taxes - call 1-888-405-4039
  • Liquor permit - email liquorgroup@tax.state.oh.us
  • Pass-through entity tax - email Pass-ThroughEntity@tax.state.oh.us
  • Individual and school district income tax – File, pay, and check the status of your return at ODT’s online services
  • To submit petitions for reassessment, requests for reconsideration of refund claims, or BTA notices of appeal, please send to the following email address: FileanAppeal@tax.state.oh.us
  • If you have general tax questions or need specific account information, please contact us by email or by phone.

NOTEOn March 31, Governor DeWine announced that he is extending the directive that state of Ohio employees work remotely to the greatest extent possible.

Additional Resources

Additional Resources