In accordance with Governor DeWine’s Executive Order 2020-01D declaring a State of Emergency in Ohio on March 9, 2020, the Department’s Walk-In Center will be available by appointment only beginning March 12, 2020 until the Governor lifts his Emergency Declaration. To make an appointment, please call 855-728-1055 during normal business hours (8:00 a.m. to 5:00 p.m., Monday through Friday) or email us.

Department representatives continue to provide customer service by email and phone, Monday through Friday, 8:00 a.m. – 5:00 p.m.  Please be aware that response and hold times may be slightly longer than usual.

Contact Us / For Help With:

• Individual income tax - call 1-800-282-1780
• Business taxes - call 1-888-405-4039
• Liquor permit - email liquorgroup@tax.state.oh.us
• Pass-through entity tax - email Pass-ThroughEntity@tax.state.oh.us
• Individual and school district income tax – File, pay, and check the status of your return at ODT’s online services
• To submit petitions for reassessment, requests for reconsideration of refund claims, or BTA notices of appeal, please send to the following email address: FileanAppeal@tax.state.oh.us
• If you have general tax questions or need specific account information, please contact us by email or by phone.

NOTE: On March 31, Governor DeWine announced that he is extending the directive that state of Ohio employees work remotely to the greatest extent possible.