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The Taxpayer Walk-in Center is Temporarily Closed - The Department is happy to accept documents at its Northland facility by appointment only.

Department representatives continue to provide customer service by email and phone, Monday through Friday, 8:00 a.m. – 5:00 p.m.  Please be aware that response and hold times may be slightly longer than usual.

Contact Us / For Help With:

  • Individual income tax - call 1-800-282-1780 - Taxpayer Assistance will be available until 7:00 p.m. on July 15, 2020
  • Business taxes - call 1-888-405-4039
  • Liquor permit - email liquorgroup@tax.state.oh.us
  • Pass-through entity tax - email Pass-ThroughEntity@tax.state.oh.us
  • Individual and school district income tax – File, pay, and check the status of your return at ODT’s online services
  • All other issues/questions – please email us using the online form
  • To submit petitions for reassessment, requests for reconsideration of refund claims, or BTA notices of appeal, please send to the following email address: FileanAppeal@tax.state.oh.us

NOTEOn March 31, Governor DeWine announced that he is extending the directive that state of Ohio employees work remotely to the greatest extent possible.

Additional Resources

Additional Resources