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Department representatives provide customer service by email and phone, Monday through Friday, 8:00 a.m. – 5:00 p.m. 

Contact Us / For Help With:

  • Individual/School District Income Tax - call 1-800-282-1780
    • File and pay at ODT's online services
    • Check the refund status of your current year tax return here
    • To contact the Department by email, use the general email portal and choose the applicable Tax Type "Individual Income" or "School District Income" 
  • Business taxes - call 1-888-405-4039
  • Commercial Activity Tax - call 1-888-722-8829
  • Liquor permit - email liquorgroup@tax.state.oh.us
  • Municipal Net Profit Tax - email MNPTax@tax.state.oh.us
  • Pass-Through Entity & Fiduciary Income Tax - email Pass-ThroughEntity@tax.state.oh.us or contact us at 1-888-405-4039
    • NOTE: Individual investors who have questions regarding the refundable and/or nonrefundable credit reported on their IT 1040 Individual Income Tax Return should call the individual/school district income tax number 1-800-282-1780.
    • NOTE: Estates that file the SD100E School District Estate Income Tax Return should call the individual/school district income tax number 1-800-282-1780.
  • If you have general tax questions or need specific account information, please contact us via the general email portal or by phone.
  • Ohio is a disability inclusion state, view our ADA Title II and Disability Inclusion Notice.

Additional Resources

Additional Resources